Get Quotes from Top Appliance Repair Services in New York, NY

Are You Licensed to Practice as an Appliance Repair Service in New York City? 

Individuals that are involved in the repair or servicing of electronic equipment and home appliances in New York City are required to possess an Electronic and Home Appliance Service Dealer License. This is regardless of whether or not the repair or servicing work is done on the consumer’s premises or at an off-site location. The NYC Department of Consumer and Worker Protection (DCWP) is responsible for issuing these licenses, and appliance repair men that wish to obtain one must submit a Basic License Application form via the department’s Online Services Portal. The creation of a user account is typically required to complete the online submission process via this portal. Alternatively, a pdf version of the form can be completed and submitted in person at any of the following locations: 

Note that appointments will have to be scheduled with these offices via email or by calling (212) 436-0441 between the hours of 8:00 a.m. – 4:00 p.m., Mondays to Fridays. before making in-person submissions. Likewise, applicants will also be required to pay a license fee and submit other necessary documentation, such as a Sales Tax Identification Number or an Application Confirmation Number, and copies of fingerprint cards.  

Finally, in addition to obtaining a locally issued Electronic and Home Appliance Service Dealer license, appliance repair men that work on refrigerant-containing equipment are statutorily required to undergo EPA-administered certification. Technicians that fail to comply with local and federal licensing and certification requirements can face criminal and civil sanctions and penalties, such as city-imposed fines of up to $500 per violation. You can get more information on the licensing and certification requirements for New York City appliance repair men by calling the DCWP at 311 or (212) 639-9675. You can also confirm whether or not your preferred technician has fulfilled these requirements by utilizing the DCWP’s Check a License online platform to carry out a license search. If your technician possesses additional non-mandatory certifications from associations like the International Society of Certified Electronics Technicians (ISCET), then you should also authenticate these certifications by contacting the issuing organizations.   

How Much Do You Charge Compared to Other Appliance Repair Services in New York City? 

The United States Bureau of Labor Statistics estimates that appliance repair men in New York City earn approximately $27 per hour. Nonetheless, the specific cost of hiring these technicians for a job is usually influenced by factors like the type of appliance that needs repair or servicing and the cost of parts that may be needed for the job. It is always a good idea to compare costs by getting quotes from at least three different appliance repair men in the city before making your decision to which one to hire. However, it is important to note that you should not base your hiring decision solely on the appliance repair man’s charges. Always make sure that your preferred technician is duly licensed and also properly equipped for the job.  

Appliance repair men in New York City earn an average annual wage of $56,270. Provided below is a comparison of the hourly average wage for appliance repair men in New York City with those of these technicians in other areas of New York State and several other locations across the United States: 

Source: U.S. Bureau of Labor Statistics 

Are You Certified by the Manufacturer to Repair the Appliance in New York City?

When searching for appliance repair services in New York City, it is important to make sure that you select a technician that has been factory-certified by the manufacturer of your malfunctioning appliance. The term “factory-certified” refers to situations where an appliance repair man or an appliance repair company has been deemed qualified by a manufacturing company to provide advanced or specialized services on their brand of products. Working with factory-certified technicians gives you a measure of confidence that the repair work will be done in accordance with the specifications of your appliance’s manufacturer.  

In addition, factory-certified technicians are typically vetted by the product manufacturers and are also provided direct access to technical and administrative support from these manufacturers, thereby ensuring that your repair is done the best way possible. Other reasons why it is advisable to always work with factory-certified appliance repair men include: 

• They have extensive specialized experience handling a wide variety of problems related to specific appliance brands 
• They generally have access to authentic parts 
• They are up to date about the latest diagnostic, maintenance, and repair techniques  
• Working with a factory-certified technician ensures that any warranties on your appliance are not voided  

It should be noted that a lack of factory certification does not automatically mean that an appliance repair man or repair company is unqualified to repair or service your appliances. This is because some manufacturers limit the number of technicians that they grant certifications to within a specified geographical location. Nonetheless, many non-certified technicians have extensive training and on-the-job experience with regard to the repair of various types of appliances. As such, if your appliance is no longer under any warranties, you can consider hiring a non-factory-certified repair technician to fix it, provided that this technician is duly licensed, has the right tools, and can provide authentic parts for the job.  

Will You Get the Appliance Parts and Accessories Required by the Manufacturer? 

Before hiring any repairer for your dishwasher, refrigerator, microwave, or any other home appliance in New York City, you should always find out the types of parts that this individual will use for the job. Appliance and equipment parts can be grouped into two categories, namely Original Equipment Manufacturer (OEM) parts, and generic parts. OEM parts refer to parts that were made and supplied by the manufacturer of the appliance in question. On the other hand, generic parts refer to parts that are made by a third party that may or may not be affiliated with the original appliance manufacturer. It is always a good idea to use OEM parts when fixing your faulty appliance, as these parts are usually of higher quality than generic parts and also help protect your warranties.  

In addition, while OEM parts may be more expensive than generic parts, they tend to be more durable and longer-lasting, thereby saving you money in the long run. Nonetheless, in some situations, your appliance’s manufacturer may have discontinued the production of the parts that you need for the repair job. If this happens, and your repair technician is unable to get the required OEM parts from other sources like online marketplaces or local supply stores, then you can consider using a generic part for the job.  

Note that if your appliance repair requires the purchase of any parts or accessories, you should always make sure that you are given warranties for these items, as well as for the repair job done. These warranties are legally-binding guarantees that the parts are high-quality and that the repair job was done in the best and most professional way possible.  You should always read and understand any warranty that you are given before signing it to ensure that you do not void its terms and conditions.  

What Kind of Appliance Repair Services Do You Offer? 

Appliance repair men in New York City generally offer repair and installation services on a wide variety of household appliances, such as central vacuum systems, microwaves, washing machines, garbage disposal units, and kitchen hoods. These services include, but are not limited to, fixing overheating microwaves, resolving water leakage in dishwashers and washing machines, and installing new electrical or gas appliances.  

When faced with any of these problems, it is necessary to make sure that the technician you hire has ample experience in handling the type of appliance that you need to be repaired as well as your specific brand of this appliance. Always get confirmation on this from the technician before concluding any hiring arrangements, and also find out how much this repair service would cost you. The cost estimates of some commonly requested appliance repair services in New York City are listed below: 

How Do You Handle Issues of Product Repairs Going Wrong? 

In some situations, even after hiring a duly licensed and factory-certified appliance repair man, you may end up unsatisfied with the outcome of your product repair job. If this happens, it is always a good idea to express your dissatisfaction to the technician and point out the aspects of the repair job that you are unsatisfied with. Many professional repair technicians will try to you resolve the issues that are pointed out as amicably and reasonably as possible. This may include referring you to a different repair technician and refunding part or all of the payments that you may have made for the job.  

However, if the technician refuses to acknowledge your concerns, or if you suspect that the technician is being shady in their dealings with you, then you should consider getting assistance from reputable third-party consumer-oriented organizations like the Better Business Bureau.  This organization’s Metropolitan New York area office can be contacted at: 

You can also file a consumer complaint against the technician with the NYC DCWP. Complaints can be filed with this office online or by mailing two copies of a filled-out consumer complaint form, along with copies of payment receipts and other relevant documents, to: 

If these aforementioned agencies cannot help you get satisfactory compensation for actions of the technician, you can take further steps by suing the offending party at the New York City Small Claims Court for up to $5,000.  However, if the amount involved in the matter exceeds this figure, then you should consider consulting a consumer attorney on the appropriate legal actions to take. You can find consumer attorneys in New York City via the New York City Bar’s Legal Referral Service or through the National Association of Consumer Advocates’ online directory.    

Do You Carry the Necessary Insurance Policy for Appliance Repair Services in New York City? 

Confirming the insurance status of your intended appliance repair man is an important step to take when determining their eligibility for your repair job. Hiring a technician that has adequate insurance is necessary, as this insurance covers the financial costs of any damages to your property that the technician may cause. Hiring an insured technician also insulates you from financial and legal liabilities if a job-related injury happens during the repair job. According to figures published by the Bureau of Labor Statistics, home appliance repair man across the United States recorded a total of 1,000 nonfatal occupational injuries in 2020 alone.  

Therefore, even though New York City does not have any specific mandatory insurance requirements for appliance repair man, you should always make sure to hire one that is properly insured. This insurance coverage should include general liability insurance and workers’ compensation insurance if the technician has apprentices, assistants, or other employees. Request proof of the technician’s insurance coverage and contact the relevant insurance company to authenticate any documents that the technician provides.